Return Policy -

At present, we only support replacement. No refund will be provided once the order is accepted. Refund can be only given when the product is not available in replacement. 

Replacement Policy
Items within return window and in stock are eligible for free replacement. The replacement order will be
sent after the original order is received by us and is verified. You can request a replacement if :

*The size received is wrong.
*The product is damaged
*Incorrect product is received

Return Pick up Policy
Return pick up is available for eligible addresses. You will be notified about the pick up at the time of creating the return. If in case pick up is not available at your location, a self-ship option will be visible and will be selected automatically.
To make sure the pick up is successful, kindly make sure the product is in its original packaging with the price tag and other accessories in it. The pick up associate may reject the pick up if the price tags or the accessories are missing.

Good to know points:

*The pick up will be attempted between 7 am to 10 pm by the agent on the scheduled date. We cannot promise a time specific pick up.
*A return request can be created only within the return window.
*The agent may deny the pick up if the original packaging and the price tags are missing.
*Return can be picked up only from the address on which the order was delivered.
If you are not available at the time of pick up, the agent may cancel the pick up. In such a case, you will need to create a new pick up. The new pick up also has to be created within the next 3 days. Prior to that, the returns option will be disabled.

Self Ship
For addresses where pick up is not available, you will receive a return mailing label. The mailing label contains the address on which you will have to ship the order. You will need to add a copy of the invoice and a note with the Order ID mentioned on it.
Once you ship the order, you can send us the courier receipt on cshelp@krookedvibe.com .We will reimburse the shipping charges of up to Rs. 100 in the form of VibeKredits.